Terms & Conditions
Last Updated: 28-02-2025
Welcome to Global Travel Studio! Please carefully read our Terms and Conditions (“Terms”) before using our website or booking any services. By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. General Information
Global Travel Studio (“we,” “our,” “us”) provides travel services, including but not limited to flight bookings, hotel reservations, car rentals, and tour packages. These Terms govern your use of our website and the services we offer.
2. Booking and Reservation
- Eligibility: You must be at least 18 years old to use our services and make bookings. If you are booking on behalf of another person, you must ensure that you have their consent and authority to do so.
- Accuracy of Information: You are responsible for providing accurate and complete information when making a reservation. We are not responsible for any errors, omissions, or inaccuracies in the information you provide.
- Booking Confirmation: All bookings are subject to availability and may not be confirmed immediately. Once a booking is confirmed, you will receive a confirmation email containing your reservation details.
3. Payment
- Pricing: Prices for our services are subject to change without notice. The price confirmed at the time of booking is the final price you will be charged, unless otherwise specified.
- Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other methods specified on our website.
- Currency: All prices are displayed in INR, USD. If you are paying in a different currency, exchange rates may apply.
4. Cancellations and Modifications
- Cancellations: If you need to cancel your booking, you must do so within the timeframe specified for your specific service. Cancellations made outside of the designated cancellation period may result in charges or forfeiture of payments.
- Modifications: Modifications to your booking, including changes to dates, destinations, or services, are subject to availability and may incur additional charges.
5. Travel Insurance
We strongly recommend that you purchase travel insurance to cover unexpected events such as trip cancellations, delays, medical emergencies, or lost luggage. Travel insurance is not included in the price of our services unless explicitly stated.
6. Travel Documents
It is your responsibility to ensure you have the necessary travel documents ( passport, visa, travel permits) for your trip. We are not responsible for any travel disruptions due to missing or invalid documents.
7. User Conduct
By using our website and services, you agree to:
- Not engage in any unlawful or fraudulent activity.
- Not use our services for any commercial purposes or resell services without our written consent.
- Not engage in any activity that may disrupt, damage, or interfere with the functioning of our website.
8. Limitation of Liability
- We are not responsible for any loss, damage, or inconvenience caused by events beyond our control, including but not limited to flight delays, cancellations, or natural disasters.
- Our liability is limited to the amount paid for the services provided.
9. Indemnity
You agree to indemnify and hold harmless Global Travel Studio and its affiliates, officers, employees, and agents from any claims, losses, or damages arising from your use of our services, including any violation of these Terms.
10. Amendments to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms periodically.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India, and you agree to submit to the jurisdiction of the courts located in Delhi.
Refund Policy
Last Updated: 28-02-2025
At Global Travel Studio, we are committed to providing excellent service. However, we understand that plans can change. Our Refund Policy outlines the terms and conditions under which you may be eligible for a refund for services booked through our website.
1. General Refund Policy
- Refund requests are processed on a case-by-case basis and are subject to the terms and conditions of the service provider ( airlines, hotels, car rental companies).
- Once a service is confirmed and paid for, a cancellation or refund may be subject to cancellation fees or restrictions imposed by the service provider.
2. Eligibility for Refunds
- Flights: Refund eligibility for flight bookings is determined by the airline’s cancellation and refund policy. Non-refundable tickets typically do not qualify for refunds, except in cases where the airline cancels or significantly changes your flight.
- Hotels: Refund eligibility for hotel bookings depends on the cancellation policy of the hotel. Bookings made under “non-refundable” conditions are not eligible for a refund, except in cases of extenuating circumstances.
- Car Rentals: Car rental bookings are subject to the rental company’s terms and conditions. Refunds may be available for cancellations made within the allowed timeframe.
- Tour Packages: Refund eligibility for tour packages varies by provider. Typically, cancellations made outside the cancellation window may result in a partial or non-refundable payment.
3. Requesting a Refund
- Cancellation Process: To request a refund, you must cancel your booking within the timeframe specified in the terms of your booking. You can cancel your booking by contacting our customer service team at [+917310951849 , +5493518085614].
- Refund Process: Once a refund request is received and approved, refunds will be processed within 7 business days. The refund will be issued to the original payment method used for the booking.
4. Non-Refundable Services
Certain services, such as non-refundable airline tickets, special event bookings, or customized travel arrangements, may not be eligible for a refund. Please review the specific terms and conditions of each booking to understand the refund policy for those services.
5. Partial Refunds
In some cases, you may be eligible for a partial refund based on the terms of the service provider. This may include situations such as cancellations made close to the travel date or when only a portion of your travel services are affected.
6. Force Majeure
In the event of a natural disaster, strike, or other unforeseen circumstances that affect travel, we may be unable to provide a refund. We recommend purchasing travel insurance to protect against such events.
7. Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:
Global Travel Studio
Unit-3, Block A, Sec 18, Rohini New Delhi – 110085
Email: hello@globaltravelstudio.in
Phone: +917310951849
+5493518085614
